Welcome to Willow Estates Rishikesh. We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, phone calls, WhatsApp, email and other communication channels.
This Privacy Policy explains how we collect, use, store and protect information when you visit or interact with www.willow-estates-rishikesh.com.
By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you visit our website or contact us, we may collect certain information, including:
- Name
- Mobile/telephone number
- Email address
- City or location
- Property preferences
- Information provided through enquiry forms
- Details regarding your interest in plots, villas or studio apartments
- Messages or information voluntarily provided through WhatsApp, email or other communication channels
- Website usage information, such as pages visited, browser type, device information and approximate location
We only collect information that is reasonably necessary for responding to your enquiry, providing requested information and improving our services.
2. How We Use Your Information
Information provided by you may be used for purposes including:
- Responding to property enquiries
- Providing information about Willow Estates Rishikesh
- Sharing brochures, price information, specifications and availability
- Scheduling site visits
- Responding to calls, WhatsApp messages and emails
- Providing information about plots, villas and studio apartments
- Processing and following up on enquiries
- Improving our website and user experience
- Understanding website traffic and visitor behaviour
- Sending project-related communications where permitted
- Maintaining records of enquiries and communications
- Complying with applicable legal and regulatory requirements
We do not use your information for purposes unrelated to your enquiry without an appropriate legal basis or consent where required.
3. Property Enquiries and Lead Information
If you submit an enquiry regarding Willow Estates Rishikesh, your information may be used by the project’s authorised sales or customer-support representatives to contact you regarding your enquiry.
This may include communication through:
- Telephone calls
- SMS
- Other communication methods provided by you
You may request that we stop sending promotional or follow-up communications at any time.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience.
Cookies may help us:
- Remember user preferences
- Understand website traffic
- Analyse visitor behaviour
- Improve website performance
- Measure marketing and advertising effectiveness
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Third-Party Services
We may use third-party tools and services to understand website traffic, measure performance, manage enquiries or improve our marketing activities.
These services may include website analytics, advertising, communication, hosting, security and form-management providers.
Such third-party providers may process information in accordance with their own privacy policies and applicable laws.
Where applicable, these services may collect information such as IP address, device information, browser information, pages visited and interaction data.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may, where necessary, be shared with:
- Authorised Willow Estates sales representatives
- Website hosting and technology providers
- Communication and enquiry-management service providers
- Analytics or marketing service providers
- Professional advisers or service providers where reasonably necessary
- Government authorities or law-enforcement agencies where legally required
Third parties receiving information are expected to handle it appropriately and in accordance with applicable legal requirements.
7. Data Security
We take reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal obligations and resolving disputes.
The retention period may vary depending on the nature of the information and applicable legal requirements.
9. External Links
Our website may contain links to third-party websites, social-media platforms or other external services.
We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
10. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children for the purpose of marketing or property enquiries. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
To exercise a privacy-related request, please contact us using the details provided below.
12. Marketing Communications
If you provide your contact information through our website or other enquiry channels, we may contact you regarding your enquiry and, where permitted, provide relevant information about Willow Estates Rishikesh.
You may opt out of promotional communications at any time by contacting us or requesting that we stop such communications.
Please note that transactional or enquiry-related communications may still be sent where reasonably necessary.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
14. Disclaimer Regarding Property Information
Information published on this website regarding property specifications, prices, availability, amenities, construction, timelines, location distances and other project details is provided for general informational purposes and may change from time to time.
Prospective buyers should verify the latest project information, approvals, specifications, pricing, charges, availability and applicable terms directly with the Willow Estates team and through relevant official documents before making any purchase or investment decision.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy-related right or have concerns regarding the use of your personal information, please contact us.
Willow Estates Rishikesh
Website: www.willow-estates-rishikesh.com
Phone / WhatsApp: +91 99581 57168
Email: info@willow-estates-rishikesh.com
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
By using www.willow-estates-rishikesh.com or submitting an enquiry through the website, you acknowledge this Privacy Policy and consent to the collection and use of information as described above, subject to applicable law.